Shared Mobility Regulations and License Application

Shared Mobility Regulations

Per Austin City Code 14-9, shared mobility providers must have a license to operate in Austin and follow regulations for continued service. Austin Transportation filed the following final administrative rules for shared small vehicle mobility systems, with the City Clerk on Nov. 9, 2018.

Get familiar with regulations for operating shared mobility services:

Learn more about the proposed updates to Austin's Shared Micro-Mobility Program, including changes to vendor licensing, device limits, and operational guidelines:

License Application Process

 

License Application Process (New and Renewal)

• Each license term is six months, and terms for shared mobility begin June 1 and December 1 every year.
• The deadline for applications is the first Friday in May for the June 1 license period and the first Friday in November for Dec. 1 license period.
• Applicants must submit all necessary license application documents at least six weeks before the license start date.

1. Fill out the Online License Application and provide the required items listed.
2. Sign the License Terms and Conditions (PDF)
3. Obtain a Performance (Surety) Bond (PDF) and provide the original with wet signatures as well as a scanned copy.

For initial licenses, a provider may have a maximum fleet size of up to 500 devices and can operate in the downtown area. Upon license renewal, a provider may request expanded fleet size and operating area upon license renewal.

Program Background and Development

Program Background and Development

Memoranda to City Council provide additional information on program and policy development.

• Dockless Scooter Operations Memo – April 6, 2018, Memo (PDF)
• Dockless Mobility Systems Update – April 16, 2018, Memo (PDF)
• Update on Rulemaking Process for Dockless Mobility Program - July 31, 2018, Memo (PDF)
• Dockless Mobility Rules Update – Nov. 9, 2018, Memo (PDF)
• Shared Mobility Program Update – Sept. 18, 2019, Memo (PDF)
• Shared Mobility Program Update – Dec. 10, 2019, Memo (PDF)
• Litter and Micromobility Devices – March 3, 2020, Memo (PDF)
• Trash in Creeks: Program Inventory, Analysis and Outcomes – June 19, 2020 (PDF)

Contact Us

Office visits are by appointment only. You may schedule an appointment or email application documents by contacting sharedmobility@austintexas.gov. Some original copies will need to be sent to:

1501 Toomey Rd, Austin, TX 78704