+ City of Austin, Texas

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Contact Information

24-Hour Emergency Service: 512-972-1000 |  Water Leak Report Form
Billing/Accounts: 512-494-9400, 7 a.m.-7 p.m. (all utility billing)
Public Information Office: 512-972-0155
Customer Service & TAPS: 512-972-0000
Special Services Division: 512-972-1060

Austin Water Main Building (Waller Creek)
625 E. 10th St., Austin, TX 78701
Monday – Friday, 8 a.m. to 5 p.m.
Administrative Offices: 512-972-0101