+ City of Austin, Texas

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About Austin Water Utility

Our Mission

The mission of the Austin Water Utility is to provide safe, reliable high quality, and affordable water services to our customers so that all community needs for water are met.

Our Services

Every day, Austin Water Utility provides clean, reliable water services for residential, commercial, industrial and public use, and has been doing so for more than a century. Austin Water Utility consistently ranks among the best in the country when it comes to water quality. We also treat, return and recycle wastewater in ways that protect our environmental resources. At all of our water and wastewater treatment plants, we far exceed federal and state requirements for clean water and environmental compliance.

Austin Water Utility supplies water to nearly 890,000 customers within and outside the corporate city limits of Austin, as well as the communities of Rollingwood, Sunset Valley, one water control and improvement district, five water supply corporations, seven municipal utility districts, and three private utilities.

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Important Contacts for Austin Water Utility