Austin Water Utility’s Water Reclamation Initiative (WRI) treats wastewater in a way that is reusable rather than returning the water to the Colorado River.  The WRI is an integral part in our water conservation program and saves 1.2 billion gallons of drinking water a year. Most recently, Austin Bergstrom International Airport announced that it would start using reclaimed water for its irrigation system.

Is reclaimed water safe?

Though reclaimed water is not used in the drinking water supply, it meets over 90% of the criteria for drinking water. This water is clear with no noticeable odor, and is harmless to humans through normal contact. Health authorities nationwide have attested to the quality of reclaimed water. What is the reclaimed water treatment process? Normally, wastewater produced by water users is collected in the sewer system, treated at wastewater plants, and released back to the original water source as standard treated effluent, which is now of better quality due to technological advancements and regulatory requirements. Reclaimed water uses standard effluent and treats it even further for to increased safety.

Reclaimed water customers are required to prevent backflows by installing a backflow prevention assembly on the reclaimed water service line and any drinking water system service lines. Read more about our backflow prevention program. In the United States, reclaimed water is always distributed via purple-colored pipes to distinguish it from drinking water.

What is the reclaimed water treatment process?

Normally, wastewater produced by water users is collected in the sewer system, treated at wastewater plants, and released back to the original water source as standard treated effluent, which is now of better quality due to technological advancements and regulatory requirements. The water reclamation process treats standard effluent further for increased safety.

Does it save money?

Reclaimed water is less expensive to use or treat, and can be as little as one-third the price of drinking water. Users can see a reduction in water fees.

How do I apply for reclaimed water service?

Not all areas of Austin have access to reclaimed water (see System Map), and reclaimed water is not suitable for all customers. Call Austin Water Utility at 512-972-0074 to determine if you have access to reclaimed water or if it is right for you.

If you have access to the system and are interested in using reclaimed water, consult with Austin Water and follow these instructions. This application form (Adobe PDF) has instructions and general guidelines for water reclamation service.