The Austin Digital Assessment was a residential technology survey conducted in 2014 to evaluate and assess residents' access to technology resources and literacy and training programs and to identify unmet needs and barriers.
The Telecommunications and Regulatory Affairs Office (TARA) manages the implementation of the Digital Inclusion Strategic Plan, adopted by the Austin City Council in 2014. The Plan is supported by the outcomes of a periodic residential technology survey (the survey) that evaluates and assesses residents’ access to technology resources and literacy and training programs. This Interlocal Agreement with the University of Texas at Austin – Department of Radio, Television and Film serves to develop the survey to be sent to households identified by examining neighborhood demographics, including data gathered during the previously conducted surveys which commenced in 2011 and 2014.
The sample of residents will be sent a postcard announcing that they have been selected to participate in the survey; a few days later, they will receive the survey with a postage-paid return envelope. A follow up reminder postcard will be sent a week later to participants who have not responded. Each survey recipient will receive a URL to complete the survey online instead of the paper-and-pencil version. Respondents should be able to complete the survey in less than twenty minutes.
The above links require an access code provided to 11,000 residents who received a random sample survey via postal delivery. While this link is not available for those without a code, this survey is intended to fulfill Digital Inclusion Program Objectives to evaluate and assess residents' access to technology resources and literacy and training programs and to identify unmet needs and barriers.
The survey can be viewed on our Bloomfire page in both English and Spanish: