Austin 3-1-1 is a proud contributor to the City of Austin Data Portal. We are excited to share service request data in the spirit of open government. The City’s Data Portal is your open government resource.
It consists of datasets approved by a City department presented in a user-friendly format. Austin 3-1-1 is committed to transparency and providing general service request information to the public. Many of Austin’s citizens are innovative tech savvy data consumers. However, the Data Portal is intended for all of Austin’s citizens. Its many datasets utilize simple yet effective tools to find the data you want. For example, citizens are able to sort and filter data; create bar charts, export data, make comments, and view data points on an interactive map. There are several video tutorials to help you interact with this data site.
Austin 3-1-1 has the privilege of serving its citizens and the City’s many departments. There is a tremendous amount of teamwork involved between the City’s departments to serve the diverse needs of a bustling city. Together, we strive to become the best managed City in the country.
Am I able to find service request types in the dataset? Am I able to see all the service request information in the dataset? Can I find more detailed service request information? If so, how do I request it? Can I go directly to Austin 3-1-1’s dataset in the City of Austin’s Data Portal? Can I interact with the dataset? Will my personal information be included in the uploaded data? How do I download a dataset from the Data Portal? How do I report technical issues or feedback regarding Austin 3-1-1’s dataset? How often is Austin 3-1-1’s dataset updated? I am a developer interested in more information regarding the City of Austin’s Data Portal, where can I find more details? What time span is included in the data? Where is the Code Compliance service request?Frequently Asked Questions
Description
Location
Status
Method Received
City
Closed Date
Service Request Type
Country
Created Date
Service Request Code
Latitude
Status Date
Service Request Department
Latitude & Longitude
Status Description
Service Request Number
Location
Updated Date
Longitude
Map Page
Street Name
Street Number
X-Coordinate
Y-Coordinate
Zip Code
See the Austin 3-1-1 Fact Sheet.
For more information about the city of Austin Data Portal and open government, please visit the City Council Open Government page at http://austintexas.gov/page/city-council-open-government