Service | Online | Phone | Contact |
---|---|---|---|
Parking servicesView the Parking Division services to find information about valet parking, chauffeur permits, limousine and taxicab permits and ground transportation services. |
No |
3-1-1 | Transportation |
Parks and facility planningThe PARD planning process includes collaboration with community members to identify desired park or facility uses. These plans (formerly called "master plans") include District and Metropolitan Vision Plans, Concept Plans, Facility Plans, and Facility Expansion Plans (Terms and Definitions). PARD staff also reviews other adopted or recognized plans for consistency with the proposed plans. |
No |
Parks and Recreation | |
Parks and Recreation jobsOur team creates diverse programs and experiences in sustainable natural spaces and public places and offers essential support and maintenance services. |
No |
Parks and Recreation | |
Pay a utility billYour utility bill includes charges for your City of Austin utility services, which may include electricity, water, wastewater, solid waste, drainage, and street service.
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No |
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Pay DSD Code feesView payment options ONLY to the DSD Code Compliance. For payments to other departments, contact that department directly. |
No |
512-974-9142 | Development Services |
Pay onlineGet quick access to a number of departments and services that you can pay online. |
Yes |
3-1-1 | Austin 3-1-1 |
Payment Calculator for the Regional Stormwater Management ProgramPotential applicants for the Regional Stormwater Management Program can use the locked spreadsheet below to estimate the required participation payment for a particular project. Please refer to the instructions tab for information on how to complete the calculator. If you have questions, please email the RSMP team. RSMP Payment Calculator Spreadsheet (Updated Jan. 5, 2024) |
No |
512-974-2501 | Watershed Protection |
Pedestrian hybrid beaconsPHBs are pedestrian activated warning devices. The beacon consists of two red lights above a single yellow light. The beacon head is "dark" or unlit until a pedestrian activates the device. |
No |
3-1-1 | Transportation |
Performance measuresSearch and review the performance measure data tracked by City departments. |
Yes |
3-1-1 | Austin 3-1-1 |
Permit for Vending or Temporary Concessions in a City ParkTemporary Concession permits are issued at stand-alone park locations where short-term or single day concession needs arise that benefit an activity or the public at the requested park location.
• Concession approvals (permits) are required and issued to applicants for commercial activity requests (vending, merchandise sales, etc) in the park system.
• Concession permits are NOT issued for vendors to vend outside or near permitted special events where organizers typically coordinate vendors inside their permitted grounds and spaces.
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No |
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Personnel grievancesThe ombudsperson serves as a neutral third-party to provide assistance to resolve non-civil service employee personnel action grievances, workplace environment issues and other human resources-related matters. See Ombudsman Process for additional information. |
No |
3-1-1 | Labor Relations |
Proclamation requestThe City is pleased to recognize the people, programs, and events that make Austin unique by issuing proclamations and other recognitions. NOTE: Requests made through the Proclamation and Recognition Request Form are for recognitions by the City of Austin mayor, not the State of Texas and its governor. Go to the Office of the Texas Governor's I Need Assistance form to request proclamations from the State of Texas (select "Ceremonial Items" in the Issue field). |
Yes |
512-974-2555 | City Clerk |
Provide closed captioning and interpreter servicesThe ADA Coordinator assists in determining eligibility and appropriate accommodations for employees. She also direct citizens in proper procedures for obtaining needed information for accommodating clients and employees. |
No |
512-974-3256 | Human Resources |
Public noticesThe City Clerk will post public notices, including Rule Postings, Election Notices, Firefighter, Police Officer, and EMS Personnel Civil Service Commission Notices, and other public notices. |
No |
512-974-2210 | City Clerk |
Public participation at Council meetingsThe public can participate in a council meeting in two ways – through general public communication or by speaking on specific agenda items. |
No |
512-974-2210 | City Clerk |
Public records searchUse this resource to access public records found in the Office of the City Clerk including council-approved records, municipal election documents, and municipal utility district documents. |
Yes |
512-974-2210 | City Clerk |
Public safety labor agreement trainingThe Labor Relations Office trains city staff and management on the proper interpretation of the components of labor agreements to ensure compliance and on grievance procedures. |
No |
3-1-1 | Labor Relations |
Purchase an APD online crash reportPurchase online crash reports for the Austin Police Department jurisdiction with LexisNexis® Police Reports.
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No |
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Purchasing policies and programsAccess the Austin Finance Online Policies and Programs page to find vendor policies, rules and ordinances. |
Yes |
512-974-2500 | Finance |
Purchasing servicesInformation on services provided by Central Procurement can be found on the City's Austin Finance Online website. |
No |
512-974-2500 | Finance |