2017 Annual Report

The 2017 Annual Report describes the Environmental Health Division’s duties, roles, and outcomes for Fiscal Year 2017. This is the second year Environmental Health data has been gathered this way for Austin and Travis County. You can view the Annual Report for 2016 here.

Fee Schedule for Austin and Travis County ^{As of 10/1/2017}

Policy Changes ^{Updated 1/1/2016}

Public Health Nuisance

The department investigates different types of public health nuisances/issues within the City of Austin and Travis County.  Listed below are the types of investigations performed by area. To report nuisance issues, contact Austin 3-1-1.

City of Austin
The department investigates the following type of issues in the city limits: Animal Enclosures/Setback Limits, Smoking in Public Places, Minors' Access to Tobacco, food handling, and reports of foodborne illness (food poisoning).

Travis County
The department investigates the following type of issues outside the city limits: Trash, Rubbish, Debris, Junked Vehicles, Tall Weeds/Grass, Mosquito Harbors, Unmaintained Pools, and Substandard Structures.

Day Care, Foster Care and Adoption Housing

The department performs inspections for Custodial Care Facilities such as Day Care, Foster Care and Adoption Housing that meet the state mandated inspection requirement for these types of facilities. Click here to apply for an inspection.

Food Safety Programs

The department ensures food safety for all food establishments. There are requirements for food handlers and managers, and four separate food programs, each with a specific focus.

Food Handler/Food Manager Requirements
All employees handling food must take a state-certified training program to ensure knowledge of food safety practices. All food establishments in the City of Austin must have at least one Certified Food Manager who is registered with the city. 

Fixed Food Establishments
This program ensures the food safety of non-mobile food establishments such as restaurants, warehouses, and convenience stores.  

Mobile Food Vendors
This program ensures the food safety of mobile food establishments such as food trailers, motor vehicles, pushcarts, and kiosks. 

• For vending machines, click here.

Farmers Markets
This program ensures the food safety for food booths participating in farmers’ market.

Temporary Food Events
This program ensures the food safety of all temporary event booths that serve serving food or beverages. 

Food Safety Resources

• Centers for Disease Control and Prevention -- Foodborne Outbreaks
• FDA and USDA Food Safety Information and Recalls
• Conditional Employee and Food Employee Interview (FDA Form 1-A)
• Conditional Employee or Food Employee Reporting Agreement (FDA Form 1-B)
• Conditional Employee or Food Employee Medical Referral (FDA Form 1-C)

Pool, Spas, Interactive Water Features & Fountains

The department ensures the safety of all public and semi-public aquatic facilities. Click here to learn more.

Mosquito and Rodent Control

The department responds to citizen complaints concerning rodents, mosquitoes, and various other stinging insects. Additionally, the program actively investigates the Greater Austin Area  to lessen the rise of the mosquito population. Click here for more information about rodent/vector control.

Have Feedback?

Help us better serve our customers by providing feedback  through our online survey.
To address a concern or request a second opinion regarding an inspection result or complaint, contact us at 512)-978-0300 between 7:45 am to 4:45 pm Monday - Friday