Austin Development Services

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Commercial Site and Subdivision Inspections

Site and Subdivision Inspections performs inspections of site work for commercial development in the right-of-way before building construction begins. 

Services provided by this group include:

  • Water and wastewater installation and construction inspections
  • Street, sidewalk, driveway, bridge construction inspections
  • Storm system inspections

The inspectors ensure the proposed public infrastructure, including water and wastewater service, streets, sidewalks, driveways, storm sewer, curb inlets, water quality ponds, ADA ramps, etc. are in compliance with the Land Development Code and the City's Standard Specifications Manual and Standards Manual.

Once the work and infrastructure are complete, and the work passes inspection, an acceptance letter is issued to the property owner. Once an acceptance letter is issued, vertical construction may begin. The completed infrastructure becomes assets of the City to be maintained by the City.

Once construction is completed, a Certificate of Compliance is issued to the property owner, and the site development permit is considered closed.

Application Process & Resources

    Step 1: Submit your Permit Application

    Complete the Project Intake Procedures and Submittal Requirement (PDF) application and email it to Site and Subdivision Intake at SiteSubIntake@austintexas.gov

    Note: An updated Project Information Sheet must be submitted when a change in Ownership / Contractor / Sub-Contractor takes place.

    Step 2: Make a Payment

    Once the Project Intake Procedures and Submittal Requirements (PDF) are met, an invoice will be generated and emailed to the applicant. You will need to log into your AB+C account to make an online payment.

    Once fees have been paid, reach out to Site and Subdivision Intake and notify them that the fees have been paid.

    Step 3: Application Review, Processing, and Approval

    A Site and Subdivision Inspector will be assigned to the project once it is released based on the project's geographical location.

    After your project has been released and an inspector has been assigned to the project

    Step 1: Pre-Construction (Pre-Con) Meeting

    The assigned Inspector will review the permitted plans and project documentation to prepare an agenda and will call to schedule a Pre-Con meeting. The Inspector will meet on-site to explain the inspection process, clarify questions regarding materials, and discuss items discovered during plan review. The Pre-Con meeting may also include the Inspection Supervisor, Engineer, Environmental Inspector, Owner, and other City, County, or public entities as appropriate.

    For Austin Water (AW) water meters:

    • If you need to exchange and upgrade your meter, contact AW Taps Office to ensure requirements have been completed via plan review, permitting, and development fees have been paid.
       
    • If you have an existing meter, it needs to be returned to the Inspector. This is a critical component to avoid lost/stolen meters, update the account to ensure accurate billing, and to avoid potential fees for missing City of Austin equipment.
       

    Step 2: Authorized Construction

    Contractor locates existing utilities through OneCall (8-1-1) before digging starts.

    • Address must be always posted on the site and visible from the street throughout the construction process.
    • All applicable project permits must always be kept current and available on-site for review.
    • Prior to the start of construction, erosion, and sediment controls as well as tree protection measures need to be in place if applicable to your project. For more information, please reference the Tree Protection and Erosion/Sedimentation Controls Flowchart.

    These inspections may be conducted at any time after the pre-con meeting:

    SSI Inspection Process

    Inspections and testing occur at critical stages during the construction process. Examples include earthwork and excavation, utility installation including pipe, bedding and backfill, street installation or repairs, concrete placement of curb & gutter, sidewalks, driveways, and drainage structures. The Contractor must ensure excavation is maintained for safety of the public along with coordinating inspections and testing with the assigned DSD Inspector. The Inspector will schedule inspections and testing with a 24-hour notice.

    ​​Water/Wastewater Inspection Process

    1. Excavate to expose existing utility for tie-in. Verify approved Right of Way/Excavation Permits.
    2. Coordinate with Austin Water Pipeline Operations to coordinate valve turn testing and formal shutouts and of existing utility infrastructure lines (if applicable).
    3. Set tapping saddle (water line) or cut in “tee” (water/wastewater) according to COA-approved plans.
    4. Tap/cut service main.
    5. Excavate trench for service line.
    6. Place service line from saddle/ ”tee” to meter box or clean out location.
    7. Place backfill in trench of utility tie-in and service line.
    8. Set meter boxes for water service line and/or clean out for wastewater service line.
    9. Execute temporary/permanent trench repairs to excavation and roadway.

    ​Step 1: Final Inspection, Closeout/Acceptance

    When construction is complete, a Final Inspection walk-through will be conducted to ensure that the project is within the permitted scope and meets code compliance. A list of all deficiencies and corrections is generated via Punch List. The Contractor shall remedy all Punch List items prior to completing the project Closeout documents and submit to the Inspector.

    • For AW Tap projects greater than $10,000, the Engineer is required to submit the completed Project Construction Summary form. The Contractor is required to submit the Final Cost and Quantities to begin Closeout. The Inspector will review and approve the Closeout documents and verify COA-approved plans.
    • For residential AW Tap projects less than $10,000, the Contractor is required to submit the completed Final Cost and Quantities and the Inspector will submit the Final Inspection Summary Report to begin Closeout. The Inspector will review and approve the Closeout documents and verify COA-approved plans.
    • Approved Closeout documents will be issued to the Inspection Supervisor for final review and approval to proceed with drafting the Acceptance Letter. Please note all pending and outstanding Inspection Fees (if applicable) must be paid in order for the Acceptance Letter to be processed. Note: Additional fees may be generated before acceptance if and when the total inspection hours used surpasses the original estimation.

    Step 2: Acceptance Letter, Water Meters Requested

    Once the Acceptance Letter is issued, the Contractor may request AW water meters.

    Water Meters 1” and smaller: contact the AW Taps Office to request release of water meter(s). Meters are typically provided within 2-10 business days.

    Water Meters 1.5” and larger: coordinate retrieval and installation with the assigned Inspector.

    Once the AW water meter has completed installation, the Service Request data confirming installation details, date, meter number, meter size, and premise address will be returned to AW Taps for customers’ billing account to be updated.

    Step 3: Warranty Release

    Prior to the end of the 1-year Warranty Bond period, a Warranty walk-through will be held. The walk-through is similar to the Final Inspection process to identify any necessary corrections as well as review of final documentation. Upon completion of all items requiring correction, a 1-year Warranty Release Letter will be provided.

    For questions please contact SiteSubIntake@austintexas.gov

    Submittal of accurate and matching Final Cost & Quantities, Construction Summary, Intersection Drawings, and As-Built Plans are required to achieve Project Acceptance. Below is a list of the most common items that prohibit and delay project acceptance through the Site and Subdivision Inspection processes. These are listed to provide awareness in assisting the development community to have a smoother and more expeditious project.

    Final Cost & Quantities

    • Incomplete or inaccurate project cost
    • Discrepancy from original contract cost
    • Inaccurate project cost and quantities in comparison with plans

    Construction Summary

    • Incomplete or inaccurate project cost
    • Inaccurate construction summary material or quantities in comparison with plans

    Intersection Drawings

    • Drawings do not match plan set
    • Inaccurate locations and measurements

    As-Built Plan Set

    • Inspector not provided the with most up-to-date corrected/revised plans
    • Inaccurate construction summary material, cost, or quantities in comparison with plans
    • Indecipherable and/or incomplete plan set submitted

    Maintenance Bond

    • Maintenance bond does not match the final reported cost of the project in the right-of-way
    • Submittal does not follow the template format and required information

    Timing

    • Project close-out documentation is given at different times requiring a lengthier review process
    • Project connecting into a proposed or unaccepted project

    Additional Austin Water Maps & Record Items

    • Final cost & quantities, construction summary, valve turn report and intersections not matching plans
    • Invalid or incorrect easement document numbers

    John Cruz
    Division Manager
    o: 512-974-1590
    c: 512-605-9745


    Joe Campos
    Program Manager
    o: 512-974-7235
    c: 512-632-1205


    Mariya Becker
    Customer Service Rep.
    o: 512-974-2364
    c: 512-228-6983


    Robert Musto
    Inspection Supervisor
    o: 512-974-7235
    c: 512-552-2839


    Alfredo Govea
    Inspector C
    c: 512-632-2733


    Carl Lind
    Inspector C
    c: 512-665-0389


    Ernesto Cornejo
    Inspector C
    c: 512-665-3072


    John Reyes
    Inspector C
    c: 512-552-3846


    Joseph Nunez
    Inspector C
    c: 512-431-5924


    Kevin Barker
    Inspector C
    c: 512-596-7854


    Kevin Bunton
    Inspector C
    c: 512-550-1895


    Roy Govea
    Inspector C
    c: 512-574-3095


    Tommy Darity
    Inspector C
    c: 512-632-7495


    Keith Ellison
    Inspection Supervisor
    o: 512-974-9751
    c: 512-596-9093


    Chris Davis
    Inspector C
    c: 512-228-6486


    Christopher Gonzalez
    Inspector C
    c: 512-599-2459


    Kevin Ray
    Inspector C
    c: 512-578-8869


    Patrick Cadet
    Inspector C
    c: 512-596-7083


    Roberto Torres
    Inspector C
    c: 512-599-3176


    Jerron Wilburn
    Inspector C
    c: 512-903-1066


    Terrence Artis
    Inspector C
    c: 737-262-5712


    Terry Faz
    Inspector C
    c: 512-658-0902


    Vivid Cannon
    Inspector C
    c: 737-262-4473


    Andrew Honerlah
    Inspector C
    c: 512-633-0233


    Jimmy Juarez
    Inspector C
    c: 512-496-7298


    TAPS

    Randy Maze
    Inspector C
    c: 737-881-0053


    Perkins Sexton
    Inspector C
    c: 512-647-8675


    Israel Ranero
    Inspector C
    c: 512-221-6997

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