Austin Communications and Engagement
Government
Problems and complaints
Bring your valued voice to the table about a number of topics and initiatives. Participate in City government online or in person, and find ways to give your input!
Austin 3-1-1
Problems and complaints
Submit or check the status of an Austin 3-1-1 service request online or over the phone.
Austin City Clerk's Office
Government
Problems and complaints
In compliance with State Local Government Code Chapter 176, vendors and local government officers doing business with the City of Austin must file required forms with the City Clerk's office when a relevant conflict exists.
Austin Police
Problems and complaints
Public safety
File a police report to report offenses and non-emergency crimes – crimes that are no longer in progress and present no immediate threat to anyone.
Austin Equity and Inclusion
Government
Problems and complaints
Have an accessibility concern or complaint about a City service, program, or facility? You can file it with the Office of Civil Rights.
Austin Transportation and Public Works
Problems and complaints
Transportation
Ground transportation includes all vehicle-for-hire services such as taxi, pedicab, shuttle service, limousine service, charter service, electric low-speed vehicles, group cycle, horse-drawn carriage, and touring/sightseeing companies. You can report an issue online or by email.
Austin Transportation and Public Works
Problems and complaints
Transportation
Did you recently swerve to avoid a pothole? Have you noticed a street or sidewalk in need of maintenance? You can contact Austin 3-1-1 online, with the app, or by phone to request repairs.
Austin Energy
Problems and complaints
Utilities
See current power outages and report new power outages with the Austin Energy Outage Map.