Who must file

One must file this report if you are a sole owner, partnership, corporation, or other organization that owns, operates, manages, or controls any hotel, motel, tourist homes, vacation rentals by owner, houses or courts, lodging houses, inns, hostels, rooming houses, bed and breakfasts, short-term vacation rentals, or other buildings where rooms are furnished for a consideration in the full purpose jurisdiction of the City of Austin.  A separate report must be completed for each individual property on which Hotel Occupancy Tax is due.

When to file

This report must be submitted in person or postmarked on or before the due date which is the last day of the month following the calendar quarter end. Due dates = January 31st, April 30th, July 31st and October 31st.  A report must be filed even if no tax is due. 

Pay Online Instructions

SIGN IN TO YOUR ACCOUNT

Click the "Login" button under "pay Online".
Enter your Customer ID number and Password to sign in.

If you do not know your Customer ID, click the "Retrieve Customer ID" link and follow the instructions on the screen. Your Customer ID will be emailed to you.

If you do not know your password, click the "Reset Password" link and follow the instructions on the screen. You will receive an email with further instructions on how to reset your password.

STEP 1 OF 3 - TAX REPORT FORM

Tax Report Form Elements
Contact Information
Contact Name: Enter the Contact Name.
Email: Enter a valid email address.
Phone Number: (optional) Add a valid phone number and extension.
Hotel Information
Customer ID: Customer ID and Hotel/STR Street Address will be populated for you. This is the physical location of the hotel/STR. (If the address is incorrect, email hotels@austintexas.gov)
Hotel/STR Street Address:
Reporting Period
Quarter Ended: Select the quarter ended from the drop down menu.
Reporting Year: Select the year from the drop down menu.
Zero Dollar Report: To file a report showing no Hotel Occupancy Taxes Due for a quarter, select the checkbox for "Zero Dollar Report".
Receipts
Total Room Receipts: Enter the total gross amount of all room receipts during the reporting period. (Do not include Hotel Occupancy tax collected in this total) Refer to the Taxability Matrix for additional information regarding room receipt inclusions.
Exempted Room Receipts: From Rental Periods Lasting More Than 30 Consecutive Days
Enter the total amount of 30-day residency exemptions. Occupant must advise the outlet upon arrival of their intent to stay 30-plus days. If intent is not expressed, the first 30 days are taxable. (See Sec.156.1012, State Tax Code)
Exempted Room Receipts: Other
Enter the total of other exemptions. Religious, Charitable, and Educational organizations and State of Texas employees are not exempt from City taxation. All other state exemptions apply to City taxes. Refer to the Taxability Matrix for additional information.

 

STEP 2 OF 3 - REVIEW TAXES DUE

Verify

Total Room Receipts, Exemptions, and Taxable Receipts

Principal Tax Due at 9% (Calculated Field)

Calculates tax amount due. Total Taxable Room Receipts times 9 percent.

Penalty

Penalty is automatically calculated and added if the submission date is one day to 60 days after the due date. This is calculated at 5% of the total tax due.

Additional penalty is automatically calculated and added if the submission date is 61 days or more after the due date. This is calculated at an additional 5 percent of the total tax due.

Interest

In addition to a penalty, interested is automatically calculated and added if the submission date is 61 days or more after the due date. The 9% total tax due is multiplied by 10 percent annual interest (.0274 percent per day).

Total Penalty & Interest: (Calculated field)

Calculates the total amount due and payable. The Total Tax Due At 9% plus any Total Penalty & Interest Due.

STEP 3 OF 3 - PAY ONLINE INSTRUCTIONS

A window will open with your Customer ID, Physical address of the Hotel/STR, and Reporting information.

Copy the Customer ID to use for Bank Account Payment (eCheck) on the Chase Bank website.

To continue with the Online Payment, select the "Make Payment" button.

You will be taken to the Chase Bank website.

CHASE BANK WEBSITE

Verify the Principal, Penalty and Interest, and Payment Amounts.

No fee will be charged if you pay by eCheck (automatic debit from your bank account)

A convenience fee will be charged for credit card payments.

First Time Users:

To pay by eCheck, under "New Account", select eCheck:

  1. Enter your Bank Routing Number and Bank Account Number
  2. Select a "Bank Account Type" and "Bank Account Category"
  3. If you intend to use this payment method again:
    1. Choose "Yes" under "Save this Account" to save the account information.
    2. Provide a nickname for the account.
  4. Select "Continue"
  5. Enter your Customer ID
  6. Read and accept the Terms and Conditions
  7. Check the "I accept the Terms and Conditions" box
  8. Select "Confirm"

To pay by Credit Card, select "Credit/Debit Card"

  1. Enter your Credit Card Number
  2. The Card Account Information Section opens
  3. Enter the required information
  4. If you intend to use this payment method again:
  5. Choose "Yes" under "Save this Account" to save the account information.
  6. Provide a nickname for the account.
  7. Select "Continue"
  8. Enter the 3 digit authorization code on the signature strip on the back of your card
  9. Select "Confirm"

Returning users:

Choose a previously saved payment method or enter a new payment method as described in the "First time users" section above.

Soon after you successfully complete a payment, you will receive a confirmation email from Chase Payconnexion. Save this email as proof of payment and provide a copy of each quarterly confirmation to the Austin Code Department in order to renew your annual operating license.

Manual Process Instructions

To Pay by Mail or In-person, select "Print & Mail" under Manual Process

STEP 1 OF 3 - TAX REPORT FORM

Tax Report Form Elements
Contact Information
Contact Name: Enter the Contact Name.
Email: Enter a valid email address.
Phone Number: (optional) Add a valid phone number and extension.
Hotel Information
Customer ID: Enter your Customer ID. If you do not have a Customer ID, enter “PENDING” for the Customer ID. Hotel/STR Street Address: Enter a physical location of the hotel or STR.
Hotel/STR Street Address: Enter a physical location of the hotel or STR.
Reporting Period
Quarter Ended: Select the quarter ended from the drop down menu.
Reporting Year: Select the year from the drop down menu.
Zero Dollar Report: To file a report showing no Hotel Occupancy Taxes Due for a quarter, select the checkbox for "Zero Dollar Report".
Receipts
Total Room Receipts: Enter the total gross amount of all room receipts during the reporting period. (Do not include Hotel Occupancy tax collected in this total) Refer to the Taxability Matrix for additional information regarding room receipt inclusions.
Exempted Room Receipts: From Rental Periods Lasting More Than 30 Consecutive Days
Enter the total amount of 30-day residency exemptions. Occupant must advise the outlet upon arrival of their intent to stay 30-plus days. If intent is not expressed, the first 30 days are taxable. (See Sec.156.1012, State Tax Code)
Exempted Room Receipts: Other
Enter the total of other exemptions. Religious, Charitable, and Educational organizations and State of Texas employees are not exempt from City taxation. All other state exemptions apply to City taxes. Refer to the Taxability Matrix for additional information.
 

 

STEP 2 OF 3 - REVIEW TAXES DUE

Verify

Total Room Receipts, Exemptions, and Taxable Receipts

Principal Tax Due at 9% (Calculated Field)

Calculates tax amount due. Total Taxable Room Receipts times 9 percent.

Penalty

Penalty is automatically calculated and added if the submission date is one day to 60 days after the due date. This is calculated at 5% of the total tax due.

Additional penalty is automatically calculated and added if the submission date is 61 days or more after the due date. This is calculated at an additional 5 percent of the total tax due.

Interest

In addition to a penalty, interested is automatically calculated and added if the submission date is 61 days or more after the due date. The 9% total tax due is multiplied by 10 percent annual interest (.0274 percent per day).

Total Penalty & Interest: (Calculated field)

Calculates the total amount of penalty & interest due.

Total Due

Calculates the total amount due and payable. The Total Tax Due At 9% plus any Total Penalty & Interest Due.

STEP 3 OF 3 - CONFIRMATION INSTRUCTIONS

  1. A pop-up window will appear: “Do you want to open or save hotel_occupancy_tax_report.pdf”
  2. Save the report to your computer and rename it so that you will have record of each quarterly report for your records. You must provide a copy of each quarterly report to the Austin Code Department in order to renew your annual operating license.
  3. Print the Hotel Occupancy Tax Report.
  4. Check the box next to the statement above the signature line to declare that the information presented on the form is true and correct.
  5. Sign the Hotel Occupancy Tax Report
  6. Mail the report with your payment to the address provided at the bottom of the form or deliver the report with your payment to the “In Person” address at the bottom of the form.