Ground transportation includes all vehicle-for-hire services such as taxi, pedicab, shuttle service, limousine service, charter service, electric low-speed vehicles, group cycle, horse-drawn carriage, and touring/sightseeing companies. You can report an issue online or by email.

Report an issue

Ground transportation providers include:

  • taxis
  • pedicabs
  • shuttles
  • limousines
  • charter services
  • electric low-speed vehicles
  • group cycle
  • horse-drawn carriages
  • touring/sightseeing companies

If you have an issue with a company that provides one of these services, please complete the form below or email ATDenforcement@austintexas.gov.