COVID-19 Health and Wellness Support Line 

The COVID-19 Health and Wellness Support Line provides short-term counseling and support to Austin workers and families whose mental health has been impacted by the COVID-19 pandemic. Residents living in an Austin City Council District can speak with a counselor from Alliance Work Partners through a confidential 24-hour support line.

  • For help, please call 1-888-855-7483
  • Hours: Open 24 hours a day, 7 days a week until December 30, 2020
  • Services are free and available in over 150 languages
  • Alliance Work Partners’ counselors support individuals experiencing stress, depression, anxiety, domestic violence, alcohol and drug abuse/dependency, marital and family issues, and more
  • Counselors also provide resources and referrals for various needs, including childcare, eldercare, legal, and financial support

The COVID-19 Health and Wellness Support Line with Alliance Work Partners is funded through the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act and will close on December 30, 2020 due to CARES Act requirements.


Integral Care Services

24/7 Crisis Helpline

Integral Care's 24/7 Crisis Helpline continues to provide immediate support to people experiencing a mental health crisis 24 hours a day, 7 days a week.

Psychiatric Emergency Services

Integral Care’s Psychiatric Emergency Services (PES) is providing face-to-face visits as well as telephone and telehealth services. PES provides urgent mental health care. You do not need an appointment to come to PES.

  • PES is located at 1165 Airport Blvd, 78702
  • Please call 512-472-4357 for telephone and telehealth services. Press 1 for English, then 1 to speak to our staff
  • Hours: Monday – Friday, 8 a.m. to 10 p.m.; Saturday, Sunday and Holidays, 10 a.m. to 8 p.m.

Mobile Crisis Outreach Team

Integral Care’s Mobile Crisis Outreach Team (MCOT) is providing face-to-face visits as well as telephone and telehealth services. MCOT provides mental health crisis care in the community. 

  • Please call 512-472-4357 for telephone and telehealth services. Press 1 for English, then 1 to speak to our staff
  • Hours: Monday – Friday, 8 a.m. to 10 p.m.; Saturday, Sunday and Holidays, 10 a.m. to 8 p.m.

Adult & Children Mental Health Services

Integral Care is currently providing a hybrid model of care, which includes limited face-to-face appointments and continued telehealth and telephone services. Please call 512-472-4357 to schedule in-person appointments and telephone and telehealth services. Press 1 for English, then 4 to speak to our staff. 

Adults

Clinic hours are Monday through Friday, 8 a.m. to 5 p.m. unless otherwise noted.

  • E. 2nd Clinic – 1631 E. 2nd St, 78702
  • Dove Springs Clinic – 5015 S. IH-35, Suite 200, Austin, 78744
  • Rundberg Clinic – 825 E. Rundberg Lane, Suite F-1, 78753
  • 3000 Oak Springs Clinic – 3000 Oak Springs Drive, 78702
    Hours: Monday, Wednesday and Friday, 8 a.m. to 5 p.m.

Children & Families

Clinic hours are Monday through Friday, 8 a.m. to 5 p.m.

  • Riverside Clinic – 2410 E. Riverside Drive, Suite G-3, 78741
  • Rundberg Clinic – 825 E. Rundberg Lane, Suite F-1, 78753
     

For more information about Integral Care’s operations, visit Integral Care's Important COVID-19 Updates.