SOLICITATION DETAILS

Solicitation Details
Type: Request For Proposals (RFP) 
Status: Closed  
Solicitation Number: RFP 1100 EAL3015 
Description: Temporary Staffing Services for the Contact Centers 
Summary: The Contractor shall provide Austin Energy with experienced and otherwise qualified inbound customer service representatives on both long- and short-term basis to staff the Austin 3-1-1 Contact Center and the Austin Energy Contact Center.  
Responses
Vendor Name Doing Business As
4 Best Business Corp 4BBCorp
A TO Z CALL CENTER SERVICES, LP THE CMI GROUP
CAMBAY CONSULTING
Conquest Consulting LLC
Flysoft Inc
HOWROYD-WRIGHT EMPLOYMENT AGENCY INC APPLEONE EMPLOYMENT SERVICES
InGenesis, Inc.
IT-SCIENT LLC
LanceSoft Inc
ManpowerGroup US, Inc.
MoxieIT Solutions Inc
Sonus Software Solutions Inc
Steck Systems, Inc
Tele Network Inc OneSupport
Basic Information
Contact Information
Authorized Contact Names:
Solicitation Specific
Questions:
Elizabeth Lock
(512) 974-2500
purchinfo@austintexas.gov
Small Minority Business
Resources Questions:
Veronica Hawkins
(512) 974-7639
smbrcompliancedocuments@austintexas.gov
Dates, Times & Locations
Important Solicitation Dates:
Solicitation Published: 05/17/2021 07:20 AM
Response Due: Prior to 07/06/2021, 02:00 PM
Central Purchasing,  124 W 8th Street,  Austin, TX  78701
Room/Suite 308
Response Opening: 07/06/2021, 03:00 PM
Central Purchasing,  124 W 8th Street,  Austin, TX  78701
Room/Suite 308
Special Notes
Special Notes: Insurance is Required. Required
Attachments
Packet Download Files
File Description Type Date  
Response List pdf 07/12/2021   Download
Addendum 7 pdf 06/28/2021   Download
Addendum 6 pdf 06/25/2021   Download
Addendum 5 pdf 06/14/2021   Download
Addendum 4 pdf 06/09/2021   Download
Addendum 3 pdf 06/02/2021   Download
Addendum 2 pdf 05/30/2021   Download
Addendum 1 pdf 05/20/2021   Download
Pricing Submittal xlsx 05/17/2021   Download
Exhibits A-E pdf 05/17/2021   Download
Solicitation Pack (Instructions, T&Cs, SOW) pdf 05/30/2021   Download
Cover Sheet pdf 06/28/2021   Download
Offer and Certifications docx 05/20/2021   Download
Commodities
Associated Commodities
Description Code
Employment Agency and Search Firm Services (Includ 96130
Trade Summary
Description Category Code
Employment Agency And Search Firm Services (Includ Non-professional 96130