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Welcome to the Office of Police Oversight

Mission Statement
Through our outreach efforts, we will educate the community and law enforcement to promote the highest degree of mutual respect between the Public and Police Officers. By engaging in honest dialogue over issues and incidents that impact the community and law enforcement, the Office of Police Oversight's goal is to enhance public confidence, trust, and support in the fairness and integrity of the Austin Police Department (APD).

The Office of Police Oversight website is currently under construction.

To file a complaint please call 512-974-9090, send us an email or visit our location.

The duties of the Office of Police Oversight include:

  • Assess citizen complaints

  • Monitor the APD’s entire process for investigating complaints

  • Make recommendations on policy, procedures and discipline

  • Conduct community outreach programs and educational forums

  • Assist the Citizens Review Panel (CRP) in fulfilling its oversight duties.

The Office of Police Monitor's (OPM) Guiding Principles

  • The OPM carefully considers aggregate data from complaints, community concerns, and public policy in crafting recommendations aimed toward improving the quality of services of the Austin Police Department.

  • The OPM reaches out to inform the community about the complaint process and to listen and respond to broader community concerns.

Statement of Values

The Office of the Police Monitor for the City of Austin will demonstrate the highest standards of personal integrity and honesty in all activities and in all settings in order to inspire public confidence and trust in the Office. The OPM conduct in both official and private affairs must be above reproach and our standards, views and behavior will comply with the following values:

  • Integrity: Demonstrate the highest work ethic; be honest and accountable.

  • Independence: Perform work that is free from actual influence or the appearance of influence of any individual or group.

  • Confidentiality: Understand and appreciate the critical importance of confidentiality to the Office; demonstrate unwavering adherence to the rules of confidentiality at all times.

  • Respect: Treat everyone fairly and be considerate of diverse views.

  • Objectivity: Be equitable, fair and neutral in the evaluation of complaints and issues considered by this Office.

  • Professionalism: Be committed to the mission of the Office of the Police Monitor; refrain from making statements which may be viewed as compromising the independence and integrity of the OPM, its work, and its staff.

Frequently Asked Questions

Click here for Frequently Asked Questions


Contact Info

Phone: 512-974-9090

Fax: 512-974-6306

Physical Address:

1520 Rutherford Ln.
Austin, Texas 78754

See Map

Mailing Address:

P.O. Box 1088
Austin, TX 78767