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Austin Code employee taking a photo

Announcing Temporary Intake Office Closures and Updates

  • Announcing Temporary Intake Office Closures and Updates

Austin Code Department logo

NEWS RELEASE

Release Date: Mar. 16, 2020
Contact: Email

Announcing Temporary Intake Office Closures and Updates

Austin, TX – With events surrounding COVID-19 developing rapidly, along with the need to take proactive steps to protect the health and safety of our City’s staff and residents, the Austin Code Department’s Intake Office will be closed to walk-in customers until further notice. During this time, while we will not be accepting license applications in-person, we will continue to process applications and issue licenses and denials. Please utilize one of the options below to apply for an operating license. If you have any questions, we encourage you to email: STRLicensing@austintexas.gov.

To submit a payment: Please mail payments by check or money order to the PO Box 1088, Austin Texas 78767 as the Cashier Office is currently closed.

For licenses and registrations:

Short-Term Rental Licenses

  1. Submit the application, all required documentation, and pay the fee on Austin Finance Online:

https://www.austintexas.gov/financeonline/account_services/hotel/

  1. Email the completed application and all required documentation to STRLicensing@austintexas.gov and utilize Austin Finance Online to pay the application fee.
  2. Mail the application, all supporting documentation, and a check or money order for the fee to:

City of Austin – Austin Code Department
Attn: Finance – STR
PO Box 1088
Austin, TX 78767

Waste Hauler Application

Mail the application, all supporting documentation, and a check or money order for the fee to:

City of Austin – Austin Code Department

Attn: Finance
PO Box 1088
Austin, TX 78767

All Other Licenses

Mail the application and all supporting documentation to:

City of Austin – Austin Code Department

Attn: Finance
PO Box 1088
Austin, TX 78767

Where applicable, an invoice will be sent for the correct fee after the application and documentation has been received.

For additional information on programs and services provided by the Austin Code Department, visit www.austintexas.gov/code

 

Related News

Austin Code Department Reopening Update - May 29, 2020

Modifications to City operations due to COVID-19 - March 15, 2020

City of Austin

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