City Services

The City of Austin regulates booting within City limits. Apply for a vehicle immobilization service license to allow your company to boot vehicles that violate parking regulations.

The Labor Relations Office trains city staff and management on the proper interpretation of the components of labor agreements to ensure compliance and on grievance procedures.

The office dispenses information and referral services to the general public, businesses, and organizations. See the Americans with Disabilities Enforcement Program.

Formerly Solid Waste Services, Austin Resource Recovery provides a wide range of residential services designed to transform waste into resources while keeping our community clean.

Join our team! Here’s everything you need to apply for a job with the City of Austin. 

Information on building inspections, commercial site and subdivision inspections, environmental inspections, and utility cut inspections performed by the Development Services Department.

Public and semi-public pools and spas must be inspected and issued a permit. Complete a Permit and Plan Review Application or call 512-978-0300 for more information.

Learn about free nutrition or diabetes education classes, available at locations throughout Travis County.

Are you a homeowner, resident, large or small business owner, or a property manager? Austin Energy offers rebates and incentives that help lower bills and increase energy savings.

The Austin Center for Events is a collaborative assembly of agencies designed to streamline special event permitting on public and private property. ACE is anchored by teams from Transportation, Parks, Music, Police, Fire, EMS, Code, ARR, Development Services and partner agencies, and works closely with event organizers to guide them through the permitting process.

We rely on foster families to provide love and care to our most at-risk dogs and cats. Fostering is truly lifesaving! Here is everything you need to start a foster application.

TARA provides assistance to electric utility customers (other than Austin Energy) and gas customers with complaints, questions, and concerns.  Our office strives to mediate complaints to the citizen's satisfaction in a timely fashion, even if the company no longer has a City franchise. We encourage residents to make contact with the utility provider first before contacting our office to escalate the issue.  The normal process is to give the company an opportunity to resolve the complaint before the TARA office escalates.  TARA is only able to escalate consumer issues with the following utility providers: Texas Gas Service, SiEnergy, Centerpoint Energy, ATMOS Energy, Bluebonnet Electric Co-op, Pedernales Electric Co-op, Spectrum, Grande Communications, AT&T, and Google Fiber.

Call 512-974-2999 or via email to file a complaint for one of these services.

To determine eligibility for an economic development incentive, please complete an Inquiry Form.

The City Clerk will post public notices, including Rule Postings, Election Notices, Firefighter, Police Officer, and EMS Personnel Civil Service Commission Notices, and other public notices.

Information on services provided by Central Procurement can be found on the City's Austin Finance Online website.

Apply to ride along with an APD officer in the Police Observer (Ride Along) program.

Citizens can register a complaint or concern pertaining to a City service, program or facility by calling 512-974-3256 or emailing David Ondich.

Developers: If an IPM plan is required, developers should be informed during the development review process. It is then their responsibility to submit, and comply with, a plan. If the land is then sold, it is their responsibility to communicate the need for the new land owner to abide by the plan.

Homeowners: If you own an individual parcel of land that requires a site plan review and no developer or previous owner has submitted an IPM plan, then it is your responsibility to do so.

Use My Schedule to get a personalized collection calendar for all residential curbside services. You can add your schedule to Google, iCal, or Outlook, or you can print it. You can also sign up for email,  app or phone call reminders and alerts. Use the tool online or download the new Austin Recycles App for your Apple or Android device. 

The Land Use Review Division reviews and permits site plan and subdivision applications for compliance with Chapters 25 and 30 of the Land Development Code.