City Services

The City of Austin regulates booting within City limits. Apply for a vehicle immobilization service license to allow your company to boot vehicles that violate parking regulations.

We rely on foster families to provide love and care to our most at-risk dogs and cats. Fostering is truly lifesaving! Here is everything you need to start a foster application.

Citizens can register a complaint or concern pertaining to a City service, program or facility by calling 512-974-3256 or emailing David Ondich.

Apply to ride along with an APD officer in the Police Observer (Ride Along) program.

Plan your trip to Barton Springs Pool, a three-acre swimming pool fed by underground springs in Zilker Metropolitan Park.

Staff in the Spill Response Program respond to citizen pollution complaints and spills that threaten our creeks or water bodies, 24 hours a day, seven days a week. 512-974-2550

A MBE/WBE certification increases opportunities for individuals wanting to do business with the City of Austin.

Search for persons in the Texas Department of Public Safety (DPS) public sex offender database using geographical information or names.

Disability awareness training called ADAtude is provided in regular orientations for employees and other classes; i.e. employment, evacuation, and effective communication as requested.

Looking to add a new pet to your family? Austin Animal Center has more than 500 animals every day in need of loving homes.

Please call 3-1-1 and provide a location and description of the issue. An investigator will visit the location and assess the situation to determine if a workgroup should be assigned.

Any parent or guardian who suspects their child may have a problem with fire should call the SAFE program coordinator at 512-854-4357.

If you get a citation for a traffic or criminal violation filed with the City of Austin Municipal Court, you can look up the case details, pay fines, fees and costs, request a deferral, a hearing or a dismissal.

Search for an active warrant in the Austin Police Department Warrant List.

The ADA Coordinator assists in determining eligibility and appropriate accommodations for employees. She also direct citizens in proper procedures for obtaining needed information for accommodating clients and employees.

Join our team! Here’s everything you need to apply for a job with the City of Austin. 

Potential applicants for the Regional Stormwater Management Program can use the locked spreadsheet below to estimate the required participation payment for a particular project. Please refer to the instructions tab for information on how to complete the calculator. If you have questions, please email the RSMP team.

RSMP Payment Calculator Spreadsheet (Updated Jan. 5, 2024)

A request to change the name of a dedicated street within the City of Austin full purpose jurisdiction can be initiated by a City Council member, city department, or by a property owner with property abutting the street to be renamed.  The street name change process involves submittal of an application, payment of a non-refundable processing fee, property owner and governmental entity notifications, and approval from the Austin City Council in the form of an ordinance.

In order to bring a street name change request before Council, the following requirements must be met (per City Code 14-5):

• Applicant must own property abutting the street they wish to rename or enlist the support of a City Council member to sponsor the naming.
• The applicant must send a completed street name change application form and payment of the $415.00 non-refundable processing fee to:

Austin Transportation Department
ATTN: Street Name Change Coordinator
P.O Box 1088
Austin, Texas 78767-1088

• The applicant must contact all affected property owners for their signature agreement to the proposed street name change. An affected property owner is any property owner who owns property that abuts the right of way proposed for renaming. Contact can be made using the property owners information and mailing address of record from the Travis County ad valorem tax rolls.
• The case cannot be brought before Council or set for a public hearing until more than 50% of the property owners respond with their signature of the agreement.
  • If 100% of the property owners respond in agreement – there is no requirement for public hearing.
  • If less than 100% respond with their agreement – a public hearing will be required.
  • If one or more property owners object to the renaming – a public hearing is required 
     
• Once more than 50% of the property agreement forms are signed indicating agreement and all signed property agreement forms have been provided to the Austin Transportation Department Street Name Change Coordinator the internal reviews may begin.
• Concur reviews from eight agencies & departments are distributed for review. All reviewers must return signature agreements with the proposed street name change. If any of the three emergency services disagrees with the street name change (APD, AFD, EMS) the case is closed without being brought before Council.
• Once the field notes for the street name change have been collected from the Public Works Engineers (used to legally describe the extent of the street to be renamed) the Request for Council Action can be submitted to place the item on the Council’s Agenda.
• Council reviews the request and the ordinance changing the street name is either denied or approved.
  • If denied, the case is closed without further action
  • If approved, the street name change is final upon ordinance signature of the Mayor and recordation with the City Clerk. The applicant assumes responsibility for expenses incurred for sign replacement and will be billed for the cost of sign replacement. The Austin Transportation Department will be notified after the ordinance has been signed to begin replacing the affected street signs. Notifications will be sent out to all affected property owners advising them of the street name change and to approximately 30 agencies and city departments who are affected by the name change.

The City of Austin's Office of Vital Records registers births and deaths that occur within the full purpose city limits of Austin. Here is everything you need to get a birth or death certificate at the Office of Vital Records.

The coordinator conducts annual ADA onsite visits with City departments to review accessibility issues, training needs and initiatives.