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Service Online Phone Contact

Jurisdictional map

No
3-1-1 Austin 3-1-1

Labor agreement compliance assistance

The Labor Relations Office interprets components of the agreements to initiate new procedures or policies, audits compliance with the agreements, and alerts management of any critical issues. See Public Safety Labor Agreement Compliance for additional information.

No
3-1-1 Labor Relations

Land Development Information Services

Land Development Information Services (LDIS) provides development consulting services and business-related permitting services. They will answer your questions and make sure you are knowledgeable about the procedures and requirements that apply to your project. Previously known as the Development Assistance Center (DAC), the unit was renamed in summer 2022 to better reflect the team's role in the development process.

No
Austin 3-1-1

Land Use Review

The Land Use Review Division reviews and permits site plan and subdivision applications for compliance with Chapters 25 and 30 of the Land Development Code. 

No
Austin 3-1-1

Learn about MBE/WBE contract monitoring

Compliance monitors and enforces the City of Austin’s MBE/WBE program rules.

This review process includes reviewing solicitations, setting project goals, collaborating with a project manager to identify scopes of work, and verifying compliance plan information submitted by bidders and proposers on all phases of a project.

Compliance also conducts site audits, reviews payment requests, facilitates performance and payment issues, and determines final compliance with the program.

No
512-974-7600 Small and Minority Business

License a private hauler

All private haulers that collect, remove, or transport waste, recycling, and/or organic/compost within the City of Austin for a fee must obtain a private hauler license (City of Austin Code 15-6, Article 3).

No
Code Compliance

License a rooming/boarding house

A rooming/boarding house is a building that is not a hotel, motel, bed & breakfast, or short-term rental that provides lodging (with or without meals) for seven or more unrelated individuals. A license is required to operate a rooming or boarding house in commercial or residential properties. 

No
Code Compliance

License a short-term rental

Owners of Short-Term Rentals (STRs) are required to obtain an operating license annually (Ordinance No. 20160223-A.l). This law applies to all properties (including rooms and guest houses) rented for less than 30 consecutive days.

No
Code Compliance

Lobbyist search

Lobbyists must register with the City Clerk’s office. The office keeps a list of all registered lobbyists and their clients available for public use.

Yes
512-974-2210 City Clerk

Meeting videos

Videos of council meetings are available on the ATXN archive page. Copies of older meeting videos are available to the public in the archives of the Austin History Center.

Yes
3-1-1 Austin 3-1-1

Monitor City of Austin ADA compliance

The coordinator conducts annual ADA onsite visits with City departments to review accessibility issues, training needs and initiatives.

No
512-974-3256 Human Resources

Music on Hold

Music on Hold is one of the City's fun and unique ways of showcasing Austin’s great music—usually in sixty seconds or less. Anytime someone calls into the City telephone system and placed on hold, they will be listening to a well-curated and licensed playlist of Austin music. 

If interested in having a song featured on Music on Hold, contact Greg Gonzalez for details.

Learn about other City of Austin Music Performance Opportunities for Austin-area musicians and bands.

No
3-1-1 Economic Growth

Music Proclamations

The City of Austin is incredibly proud of our local music culture, and every Austin City Council meeting includes live Music Proclamation Day performances during the lunch hour, which is broadcasted live on ATXN.tv.

Performers are bestowed the honor of a “Music Proclamation Day” with an accompanying certificate and their band name permanently included in the City calendar. These musicians will have their own City of Austin “Day” for the rest of their lives, and many have annual celebrations of their day with fans and supporters. 

To be considered, contact your City of Austin Council Member or the Mayor to make a request. To determine your Austin Council District, look up your home address, then contact the corresponding Austin City Council Member's office. Contact Greg Gonzalez for details.

Learn about other City of Austin Music Performance Opportunities for Austin-area musicians and bands.

No
3-1-1 Economic Growth

New/replacement ground transportation equipment

Do you need to add new vehicles or replace existing vehicles to your ground transportation operating authority? Complete the Report of New/Replacement Equipment Form to report your equipment.

No
3-1-1 Transportation

NIGP commodity search

Use the City of Austin's online NIGP commodity search.

Yes
512-974-2500 Finance

No Lobbying Report

The No Lobbying Report is now a consolidated list, listing solicitations issued by the Purchasing Office, Contract Management Department, and all other delegated authorities. This replaces two separate No Contact Lists; one from Central Purchasing Department and one from Contract Management Department.

View the current No Lobbying Report.

No
512-974-2500 Finance

Other permits

The Development Services Department (DSD) issues other types of permits for other City Departments.

No
Austin 3-1-1

Outdoor seating and retail programs

The City of Austin offers a variety of permit programs for businesses that would like to offer outdoor seating or retail options for their customers, including sidewalk cafes, street patios, and parking lot patios. 

No
Development Services

Parking services

View the Parking Division services to find information about valet parking, chauffeur permits, limousine and taxicab permits and ground transportation services.

No
3-1-1 Transportation

Parks and facility planning

The PARD planning process includes collaboration with community members to identify desired park or facility uses. These plans (formerly called "master plans") include District and Metropolitan Vision Plans, Concept Plans, Facility Plans, and Facility Expansion Plans (Terms and Definitions). PARD staff also reviews other adopted or recognized plans for consistency with the proposed plans.

No
Parks and Recreation