City Services

General Permits are a specific type of site development review, permitting, and inspection process for City of Austin Departments and Franchised Utilities. General Permits allow infrastructure improvements, maintenance, and new installations on City of Austin-owned property or within easements dedicated to the City of Austin.

The City of Austin's Office of Vital Records registers births and deaths that occur within the full purpose city limits of Austin. Here is everything you need to get a birth or death certificate at the Office of Vital Records.

Your library card lets you check out books and other materials at any of Austin Public Library’s locations and the Digital Library.

Access information about the City of Austin's Boards and Commissions, including meeting documents, members, and meeting locations.

Access the Council Meeting Information Center to access information about the City Council, its meetings and its entities.

Owned and operated by the City of Austin, Austin-Bergstrom International Airport (AUS) is the second-fastest growing, mid-sized airport in the United States.

Sign up to receive regular emails on a number of topics. Unsubscribe at any time. 

Contact  3-1-1 to have graffiti removed on public property. For more information, see Graffiti Removal. If you see graffiti in progress, call 9-1-1.

Growth Watch tracks the trends in development by watching new site plans, subdivisions and permits and tracking those. Emerging Projects shows some of the prominent projects in planning or construction phases in and around Austin.

If you get a citation for a traffic or criminal violation filed with the City of Austin Municipal Court, you can look up the case details, pay fines, fees and costs, request a deferral, a hearing or a dismissal.

If you received a citation for a parking violation, you can look up the case details, pay associated fines, fees and court costs or request a court hearing online.

This list shows the mayors in Austin's history in reverse chronological order. It ends with Mayor Edwin Waller, who surveyed the original town site in 1839.

The City has several programs for homeowners needing affordability and renovation assistance to stay in their homes and avoid foreclosure.

Vaccinations are available for children (Shots for Tots), adults (Big Shots), persons needing testing or persons having hepatitis. Seasonal flu shots are also available. For an appointment, call 512-972-5520. View information about immunization clinics.

The office dispenses information and referral services to the general public, businesses, and organizations. See the Americans with Disabilities Enforcement Program.

Information on building inspections, commercial site and subdivision inspections, environmental inspections, and utility cut inspections performed by the Development Services Department.

Fire Department approval is required to install a stationary Liquefied Petroleum gas (LP-Gas) aboveground or underground container or LP-Gas cylinder exchange cabinet at commercial businesses, multi-family housing, and one- and two-family dwellings. 

Citizens can register a complaint or concern pertaining to a City service, program or facility by calling 512-974-3256 or emailing David Ondich.

The jurisdictional boundaries of Community Court are seen in this map.

The Labor Relations Office interprets components of the agreements to initiate new procedures or policies, audits compliance with the agreements, and alerts management of any critical issues. See Public Safety Labor Agreement Compliance for additional information.