We Are Ready To Serve You.
Based on the Order by the City of Austin and Travis County to “Stay Home, Mask, and Otherwise Be Safe”, all in-person customer services remain suspended. Most of our services are still available by phone, video conference, email and our online portal, Austin Build + Connect (AB+C). For information on our modified services, please visit our DSD-COVID-19 page.
Read the descriptions below to determine whether you are required to submit an online Tree Ordinance Review Application (TORA), or a Residential New Construction and Addition Application.
A Tree Ordinance Review Application (TORA) is required for:
- Dead, diseased, or imminent hazard trees (Click to view our guide.)
- Residential or commercial pre-development consultations
- Residential or commercial utility repair or replacement
- Commercial site plan exemptions
- Non-construction related impacts to regulated trees (utility issues, condition of trees, etc.)
Residential Tree Review/Permitting Process is required for:
- Impacts within the full critical root zone
- Pruning that exceeds 25% of the canopy
- Removal of a regulated tree
The tree permitting process for residential properties that meet the above criteria is consolidated with the Residential Plan Review application process, therefore submittal of an online Tree Ordinance Review Application is not required. Residential New Construction and Addition Application
How do I submit a Tree Ordinance Review Application (TORA)?
Applications are submitted through our online system, Austin Build + Connect (AB+C). The online process can be used for all TORA submittals, except for requests associated with residential construction. Those requests must be submitted through the Residential Plan Review process and a separate TORA is not required. You will be required to create an account prior to submitting your online application. You may also pay applicable fees online and print your application.
Residential Tree Reviews follows the timeline schedule for residential Plan Review and ranges between 5 to 15 business days, depending on the application type.
Is there a separate fee for the Tree Review?
Yes, please refer to the fee schedule. Please note that a 4% Development Services Surcharge fee will be added to all permit fees.
What if the tree is nowhere near the work being done?
What if there are protected size trees on, or adjacent to the development, but the trees are not near the worksite? Check "Yes" on your Plan Review Application and staff will determine if a Tree Review is required. Applicants may not realize the potential impacts such as work access, utility upgrades, canopy clearance, etc. that must be considered in proposed work anywhere near protected trees. If the staff finds that the Tree Review is not needed, the review will be canceled and the fee will be refunded.
What if the tree is not dead or diseased?
What if a tree does not meet the criteria of being dead, diseased, or an imminent hazard, but new construction is proposed and tree survival is questionable? In this case, the Tree Reviewer will work with the applicant to find a viable solution. The applicant should provide photographic evidence of the tree in order to better assess the situation.
What are the possible outcomes of a Tree Review?
- Approved- A Tree Permit will be created along with a building permit. Conditions may apply and will be indicated on the tree permit.
- Rejected- Tree Review comments will be provided through the Master Comment Report generated by Residential Review. Review comments will detail what additional information or plan modifications are required. All updates must follow the Residential Plan Review process. Instructions are included with the Master Comment Reports.
- Review Not Required- No further action required.
Is a Tree Inspection required?
How do I check the status of a review?
Click here to view the status of active permits.
What is the TORA timeline?
10 business days.
How do I submit a TORA?
TORAs are submitted online through Austin Build +Connect (AB+C) Web Portal. Download the instructions for online submittal and payment of applicable fees.
Who do I contact for an emergency tree removal permit?
Please contact Cityarborist@austintexas.gov.