Schedule an Inspection

It is the responsibility of the permit holder and owner-general contractor to ensure the proper sequence of inspections. Anyone associated with the permit can schedule an inspection: the general contractor, the homeowner (if listed as the general contractor on the permit), the trade contractor, or their official agents. See the inspections page for more information about residential and commercial building, environmental, tree, and site and subdivision inspections.

 

Who can schedule an Inspection?

A licensed contractor, the homeowner (if listed as the general contractor on the permit), a Master Trade Contractor, or official agents registered under the contractor can schedule an inspection.

To assign an agent, submit the Inspection Agent Letter of Authorization (PDF).

The permit holder is responsible for keeping a permit active by performing work towards completion of the permitted project by scheduling an inspection until all permits receive a "Final" status. The permit will expire if the work is completed and an inspection is not scheduled within 180 days.

 

Options for Scheduling an Inspection

Inspections can be requested online, or by phone. Inspections requested before 6:00 a.m. will be scheduled for the same business day. Inspections requested after 6:00 a.m. will be scheduled for the following day.

Online at Austin Build + Connect

  • You must be a registered user. If not registered, you can register online.

  • Click on "My Inspections" in the Menu option and follow the prompts.

  • If you are experiencing difficulty, call 3-1-1, or e-mail DSD Help.  If outside the City limits, please call 512-974-2000.
     

By Phone on the Interactive Voice Response (IVR) System

  • Make sure you have your IVR personal identification number (PIN).

  • To get an IVR PIN, submit the Inspection Agent Letter of Authorization (PDF)

  • You can also request a form by calling 3-1-1.

  • Upon completion, e-mail the form to DSDHelp@austintexas.gov, or submit the form to the Inspections Office and a PIN number will be assigned upon submittal. 

  • Call the IVR number: (512) 974-9405

  • Choose among:

    • Schedule Inspections (see requirements below)

    • Obtains status on inspections

    • Cancel the Inspection.

  • Enter your IVR PIN.

  • Enter your ten-digit permit number.

  • Enter the three-digit inspection code. Your required inspections and related Codes are noted on the printed Permit.
     

Note: Inspections are usually performed within 24 hours after scheduling, but an inspector's workload can delay a scheduled inspection until the next business day or 48 hours after scheduling.

 

How to contact your Inspector

If you have a question about your scheduled inspection, you may contact your inspector: