Modified Operations:
We Are Ready To Serve You.

Based on the Order by the City of Austin and Travis County to “Stay Home, Mask, and Otherwise Be Safe”, all in-person customer services remain suspended. Most of our services are still available by phone, video conference, email and our online portal, Austin Build + Connect (AB+C). For information on our modified services, please visit our DSD-COVID-19 page.

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The Development Services Department's ePlan Review is an electronic plan and document management system. ePlan Review provides a convenient central hub for development project groups (including applicants and City reviewers) to communicate and complete the entire plan review process online, from the initial application stage to final approved plan sets.

Schedule and Training

  • Commercial Plan Review is now available for ePlan. Fillable pdf applications are now being accepted via email.
     
  • Expedited Plan Review requires ePlan submissions for all Commercial projects.
     
  • Volume Builder Residential Plan Review is a paperless submittal process but does not use ePlan Review.
     
  • All application types are now in the pilot phase, including all Site Plan, Subdivision, General Permit, Traffic Impact Analysis, Development Assessment, Site Plan Corrections, and Site Plan Exemptions.
     
  • Please contact the Intake group for your respective application type to participate in the pilot and apply online.
     
  • Training is being provided to the development community and includes seminars, webinars, an applicant video and handbook, quick reference sheets, and an online helpdesk/chat function.

Resources and Links

ePlan Review

ProjectDox Overview

Public Works Quality Management Services:  Training Guides

For Consultants:

For City Staff

 

City Partner Department Applications & Forms

Austin Energy

Austin Fire

Development Services

Health and Human Services

Texas Department of Licensing and Regulation

Texas Department of State Health Services

Other Resource Links

Questions

For further assistance, contact the ePlan Review helpdesk by: