Q&A platform will help with development related questions.
The Development Services Department and Economic Development Department have collaborated on a new online tool, Smart Start, to help small business owners navigate the development process.
Smart Start is an online Q&A forum where small business owners can explore information about zoning, permitting, and construction regulations before they lease or purchase a property. Users will have the ability to post questions directly to staff for response, or browse through Q&A’s posted by other users. “Small businesses are part of Austin’s vibrancy, and the Development Services Department is putting together the tools and resources to support small businesses. Smart Start is a dynamic technological resource to provide valuable information to small businesses” said Rodney Gonzales, Director of Development Services Department.
This project was made possible through a $50,000 grant awarded by the U.S. Small Business Administration to support the development, implementation, and improvement of online tools that assist local business owners with the startup process in their area.
The Q&A platform was developed by Bazaarvoice, which connects more than one-half billion consumers monthly to thousands of retailers and brands with proven solutions that include targeted advertising and authentic consumer-generated content. This is the first time the company has expanded its technology services to a government entity. “We are excited that our technology is connecting the small business community with the City and elevating the current service level. We are confident this platform will stimulate conversation and become the go-to-tool for small businesses,” said Sara Spivey, Chief Marketing Officer at Bazaarvoice.
For more information, please visit Smart Start or call 512-978-4000.
Communications and Public Information Office
301 W. 2nd Street, Austin, TX 78701