Apply for a City job

• Fully complete your Educational and Employment Records. Do not enter "See résumé"—this will result in an incomplete application and may disqualify you from consideration.
• Respond to all supplemental questions. In Workday, these will appear under the section titled “Application Questions.” Answer each question clearly and thoroughly to demonstrate your qualifications.
• Review document requirements carefully. Some positions may require a résumé and cover letter. Any required documents should be uploaded in the “Resume/CV” drag-and-drop area of the application.
• Be prepared to provide professional references. Personal references (e.g., friends or family members) will not be accepted.
• Supervisor and employment verification details may be required. Be ready to provide accurate contact information for previous supervisors or employers to support reference checks and employment verification.
• Ensure your application reflects a complete picture of your background. Core information provided—such as your work history, education, and responses to application questions—is reviewed by recruiters, HR staff, hiring authorities, panel interviewers, and senior leadership. These materials are a key part of every stage of the evaluation process, including offer development. Submitting a thorough and accurate application helps support your candidacy from start to finish.
• What do I do if I receive an incomplete application notification?
  Applicants who receive notice of an incomplete application may update and resubmit their materials while the position remains open. Applications withdrawn due to incomplete information may be resubmitted, provided the job posting has not closed.
• Is there a resource to better understand the City of Austin's Driver Safety Standards?
  Yes. Please see the City of Austin Driver Safety Standards document.  
• I'm having trouble uploading my résumé or other required documents. What should I do?
  If you are having difficulty uploading a résumé, cover letter, certification, transcript, or other required document to your City of Austin application in Workday, try the following:
  • Confirm that the document is saved in a commonly used file format, such as PDF or Microsoft Word.

  • Make sure the file is not password-protected, encrypted, corrupted, or unusually large.

  • Try saving the document with a simple file name that does not contain special characters.

  • Close and reopen your browser, then sign back into your candidate account and try again.

  • Try using a different supported web browser or another computer or device.

  • If you are copying or parsing information from your résumé, review the information carefully before continuing to make sure it transferred correctly.

  • Check the entire application for required document uploads. Some positions may require documents at the beginning of the application, while others may include additional required uploads within the supplemental questions.

  • Do not wait until the application deadline to resolve document-upload issues. Applications and required materials must be submitted by the stated deadline to be considered.

City of Austin Human Resources staff are unable to provide technical support for individual computers, devices, internet connections, or browser settings. However, if you continue to experience difficulty completing your application, you are welcome to visit the City of Austin Employment Center in the Snell Building (1050 East 11th Street), where staff can provide general assistance (including access to computers) with navigating the City’s employment application process. 

• How can I avoid losing my work while completing a City of Austin application?
  City of Austin applications are completed through Workday. If you are completing a lengthy application, it is a good practice to save your progress frequently and avoid leaving an application open and inactive for an extended period. To help protect your work: 

  • Save and advance through your application regularly. Workday saves application information as you progress through the application, including when you select Next to move through application sections.

  • As a general precaution, we recommend that you do not work for more than approximately 30 minutes without saving or advancing your application, particularly when entering lengthy information.

  • If you are creating information from scratch, consider drafting and saving longer information in a separate document, such as Microsoft Word, and then copying it into the application. This is especially helpful for detailed employment history or supplemental-question responses.

  • If you need additional time to gather information or documents, save your progress and return to the application rather than leaving the application open for an extended period.

  • If this is your first time applying through the City of Austin’s Workday candidate site, keep a record of the email address and password used to create your account. You will need this information to return to your candidate account.

  • Your Candidate Home allows you to return to draft applications, review submitted applications, monitor application activity, and withdraw an application when appropriate.

  • Before beginning, consider gathering your employment history, education information, résumé, certifications, and other required documents so they are readily available.

Important: A saved or draft application has not necessarily been submitted. You must complete the application and submit it before the position’s application deadline to be considered.