If you feel the City has caused damage to your property or person, you can file a claim by sending a letter within 45 days from the date of the incident with the following information: Date, time, and location of the incident, description of what occurred, type of damage(s) or nature of injury, copies of invoices, receipts, and/or estimates, any additional documents supporting your claim (i.e., photos, diagrams, statements, police reports, etc.) and a full mailing address and daytime telephone number. You may mail or fax the following information to:
City of Austin Law Department Attn: Claims P.O. Box 1546 Austin TX 78767-1546 or Fax (512) 974-6490