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8. I think I have mold growing in my house/apartment. Will the Austin Code Department address the mold?

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  • 8. I think I have mold growing in my house/apartment. Will the Austin Code Department address the mold?

Austin Code Department does not conduct mold inspection or testing. We may address the contributing factors that fall under minimum standards. Mold is often a sign of other code violations. 

Mold could be the result of:

  • Improper home weatherization like unsealed windows or door frames.
  • Water leaks from air conditioner units, sink pipes, or roofs.
  • Ventilation problems that lead to trapped moisture.

Fixing the contributing factors 

If you live in a rental property and have issues that contribute to mold, Austin Code may be able to assist.  Rental properties include apartments, duplexes, townhomes, or houses.

If your property representative has not fixed the issue, you can call 3-1-1 or submit a report online. A code inspector will check for code violations. If there is a code violation, the landlord will receive a Notice of Violation. The landlord will have a “reasonable” amount of time to fix a problem after receiving the request.

Mold prevention

Minor mold issues can be prevented by following the guidelines below.

  • Always use bathroom exhaust fans during and after bathing/showering or open a window.
  • Use a towel or squeegee to dry wet surfaces after bathing.
  • Use kitchen exhaust fans when cooking.
  • Avoid using humidifiers unless there is a medical reason to use one.
  • Ensure good air movement in your home.
  • Open windows when possible.
  • Don’t block air supply and return vents.
  • Keep dust cleaned off of air supply vents.
  • Keep a few inches of space between furniture and walls.
  • Watch what you put down drains and toilets to avoid clogging and over-flows.

Visit the CDC website to learn more about mold. 

Talk to a Code inspector

Call 512-974-2633 for general code questions and updates on your existing cases.

Tenant resources

If you have issues with your landlord, Austin Tenants Council may be able to help. Their renters’ program provides counseling, helps with tenant-landlord issues and, dispute mediation. For more information, call 512-474-1961.

To learn your rights as a tenant, visit the Texas Attorney General Tenant Rights website. You may also file a complaint with the Texas Attorney General’s Office.

Texas RioGrande Legal Aid, Inc. is a nonprofit organization that provides free legal services to low-income residents. Services are for renter-landlord disputes, home foreclosures, fair housing, and federal subsidized housing. Visit the Texas RioGrande Legal Aid website or call 1-888-988-9996.

Building and Strengthening Tenant Action (BASTA) gives renters strategic guidance and legal counsel. The organization also develops tenant associations and organizes tenants.

Read the Landlord and Tenants Guide for renters produced by Texas A&M University.

Mold inspections and removals 

Austin Code does not regulate mold inspectors or companies that inspect for mold. These types of services are mold assessments. The department also does not regulate companies or individuals who clean up and remove mold. These types of services are mold remediation.

State requirements and licenses

The state of Texas licenses and regulates assessors and remediators. Find a list of licensed mold professionals on the Texas Department of Licensing and Regulation website. You can file a complaint with the state if someone is conducting mold activity without a license.

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