Austin residents demonstrate every day what amazing, innovative, and creative possibilities can come from accessing and using digital and communications technology. This strategy envisions every Austin resident having an opportunity to be fully engaged in digital society.
The City of Austin is committed to digital inclusion for all of our residents by providing services such as technology literacy training and access for the community. These important opportunities foster the skills that enable people to succeed in a digital age through a variety of community technology programs.
And that’s where you can take action.
This document lays out the City Council’s resolution calling for a roadmap that addresses access and adoption of digital technology within Austin. It’s critical that every one of our residents has access to digital and communications technology and understands technology and how it is relevant to their daily lives, whether to help their kids with their homework, look for jobs, access health information, or access online government information.
Austin has the resources, knowledge and expertise to address the challenges we face in bridging the digital divide. The real challenge is that we must connect what's available to what's needed, and determine how partners and organizations can work together to best address this digital divide. This plan will deploy and support community digital inclusion programs and services in partnership with other agencies, nonprofits, and the private sector.
The foundation of the Digital Inclusion Strategy is an evolving set of Taking Action: Initiatives centered on objectives to help overcome identified challenges. This vision includes every Austin resident having an opportunity to be fully engaged in digital society and is measured using the Austin Digital Assessment administered every three years. The Digital Inclusion Strategy is based upon the outcomes of a periodic residential technology survey that will evaluate and assess residents’ access to technology resources and literacy and training programs
We all benefit from a connected Austin in which every citizen is able to use the available digital and communications technology to improve their lives. Both the public and private sectors now presented have a tremendous opportunity to enhance the way we operate and serve our communities through technological innovations. It is our connection to technology, creativity and collaboration that will allow Austin to continue to be the most livable city in the country.