The Records Division maintains current and former employees' personnel files.

Employment Verifications

Email COAVOE@austintexas.gov with a written request for Verification of Employment (VOE) or Verification of Income (VOI). To fax a VOE request the Records Fax Number is 512-974-3214. Or call 512-974-3417 to verbally verify employment of current and previous City employees. For more information, please see our contact information.

Name and Address Changes

Records handles address and name changes for current and retired, former employees.

Viewing Your Personnel File

To view the information contained in your personnel file, call the Records Division to make an appointment. Please bring a copy of your City of Austin ID badge or driver's license to your appointment. Copies of items in your personnel file are $0.10 per page. Previous employees, please call ahead as your file may take a few days to retrieve from storage.