The Event Office is teleworking until further notice.  For all inquiries - please email  Voicemails will be checked daily and calls returned within 1 business day.  Team members are able to receive emails for fastest service.

The Office of Special Events coordinates reservations, event permits at identified facility and picnic sites within the City of Austin parks system.  The system offers 4 building facilities, 36 picnic areas in 22 parks!  The events office also manages permitting for temporary concessions, commercial use and filming requests.

To inquire about a recreation center, please contact the center directly.  To inquire about baseball and other field areas contact athletics, 512-978-2670.


Office and Payment Hours

  • Monday - Friday:  8:30 a.m. - 4:30 p.m., except City holidays. Saturday and Sunday: Closed
  • Payment Types Accepted:
  • Anytime:   Online (see online payment guide)
  • ALERT - In office payment acceptance suspended March 16, 2020 until further notice.
  • Anytime:   Cash, or Money Order
  • More than 14 days from the permit/rental date:  Check