Commercial Customer Service | Austin Water Utility | AustinTexas.gov - The Official Website of the City of Austin

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Commercial Customer Service

For our commercial customers, we offer the following resources for establishing service, paying your bill, understanding your bill, and provide direct links to information that can help you and your employees lower your water bill and ensure clean water in the future:

Billing Information (though Austin Energy)
Online Customer Care (Immediate Access to Your City of Austin Utility Accounts)
Customer Service/Tap Applications
Wastewater Averaging
Water Conservation for Businesses (includes current watering schedule)
Service Extension Request Program
On-Site Sewage Facilities
Private Lateral Program

Current Water and Wastewater Service Rates (effective November 1, 2013)

Water and Wastewater Impact Fees

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Austin Water Utility is owned and operated by the City of Austin, Texas.

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