Zoning & Land Use >> Commercial Plan Review >> Permitting >> A SMART START TO INSPECTIONS >> Certificate of Occupancy
The overall inspection process ensures that a permitted construction site meets all the life and safety issues that were previously reviewed in the Commercial Plan Review stage. Buildings are inspected for compliance with building, electrical, plumbing, mechanical, energy, and zoning codes. Inspections may also include structural, concrete, drainage, energy, engineering, fire, health, landscape, water, and special inspections needed to address unusual hazards.
As each stage of construction is completed the contractor requests the inspection for the appropriate type. Once the request is made it is placed in the queue for an inspector to visit the construction site and inspect what was built based on the City approved plan set. Completing all required inspections leads to the approval for issuance of the property's Certificate of Occupancy.
Permits have a life of 180 days which means that construction must start and have an inspection performed within 180 days from the date the permit was issued or the permit will expire. A one-time extension of the permit may be requested before the permit expires.
Some inspections are prerequisites for others. The owner or general contractor is responsible for the proper sequencing of inspections. A “pre-construction inspection”, also known as “pre-con meeting”, for commercial projects will always be scheduled prior to the start of any project. The pre-con meeting is an opportunity for the general contractor and inspector to meet one another and for the inspector to ensure that the site is ready to break ground. While it is not mandatory for the business owner to attend this meeting, it is always encouraged.
Search reviews, permitting, and inspections data - The Information Search is available to search for plan reviews, permits, and inspections. It can also be used to check the current status of a permit as well as fees paid and due.
Failed Inspections - If an inspection fails, inspectors will leave correction notices on the building site. The same information will also be available on the development website for registered users. There is no charge for the first failed inspection. However, each re-inspection after failure will require a fee.
See helpful answers to previous questions from local business owners, or ask your own.
I have successfully scheduled a pre-con meeting through the IVR number. How do I know when the inspector will come to my site?
Asked by: KVU1121
The Interactive Voice Response (IVR) System that is used by customers to request inspections, automatically schedules the pre-con meeting/inspection for the next day. For a more specific time-frame, you would need to contact the inspector assigned to that area. The inspectors manually determine their daily route in the review of what is most efficient and productive. To view a list of the inspections team and contact information, please visit this site: http://austintexas.gov/sites/default/files/files/Planning/Building_Inspection/staff_contacts.pdf.
Answered by: DevelopmentATX
Date published: 2017-08-31
On the "Inspectors Territories"
map link provided on your web site; it doesn't list the Environmental or Public Works Inspectors name and contact information. Where will I need to go to find out this information?
Asked by: Norma Raven Divine
The link for accessing the "Environmental Inspectors Territories Map" is: http://austintexas.gov/sites/default/files/files/Planning/Environmental_Inspections/Environmental_Inspector_Territories_Map.pdf
The link for accessing the "Inspector Phone List" by Territory is: http://austintexas.gov/sites/default/files/files/Planning/Environmental_Inspections/EV_AreaPhoneList.pdf
Development Services Department's maps and contact information does not include Public Works data. Public Works inspectors are responsible for overseeing the City of Austin's Capital Project Delivery projects through all phases of design, construction, and inspection. Projects range from street reconstruction and water/wastewater infrastructure improvements to new fire stations and libraries. Please contact their offices at 512-974-7065 for their listings.
Answered by: DevelopmentATX
Date published: 2017-02-03
How do I initiate a precon meeting?
Asked by: Doug
Initiating a Pre-Con (Pre-Construction) inspection can be requested in the same manner as the other required inspections. Anyone associated with the permit can schedule an inspection: the general contractor, the homeowner (if listed as the general contractor on the permit), the trade contractor, or their official agents.
There are two scheduling options available:
1. Online at Austin Build + Connect, DSD’s new online portal. https://abc.austintexas.gov/
a. You must be a registered user. If not registered, you may register online.
b. Click on "My Inspections" in the Menu option and follow the prompts.
c. If you are experiencing difficulty, call 512-978-4000 between the hours of 7:45 and 4:45.
2. Interactive Voice Response (IVR) System
a. Make sure you have your IVR personal identification number (PIN). To get an IVR PIN, complete the form Inspection Agent Letter of Authorization and Request for IVR PIN Number (PDF). You can also pick up a form at the Inspections Office on the third floor of One Texas Center, 505 Barton Springs Road, or request a form by calling (512) 978-4000. Upon completion, submit the form to the Inspections Office, and the office will provide an assigned PIN number.
b. Call the IVR number: (512) 480-0623.
c. Choose among (1) Schedule Inspections, (2) Obtains status on inspections, and (3) Exit the system.
d. Enter your IVR PIN.
e. Enter your ten-digit permit number.
Additionally, you may download this page (http://austintexas.gov/sites/default/files/files/Planning/Building_Inspection/Inspection_Brochure.pdf) for important instructions and detail regarding specific inspection types.