The City of Austin released its Information Technology annual report showcasing a wide variety of achievements
These technological advancements has made Austin one of the “Top 10 Digital Cities in the Country” according to the Center for Digital Governance.
The Information Technology report breaks down 15 of the City’s departments to showcase how they have made strides in technological improvements.
IT accomplishments pattern the goals of Austin’s public-driven Imagine Austin Comprehensive Plan which challenges the City organization to bring forward innovative services to meet future community needs.
Some of the highlights from the report include:
- Austin Energy: The Meter Data Management System was implemented for better insight into grid operations by the Utility enabling near/real-time access by customers to usage information.
- Austin Public Library: Planning and implementation of a Laptop/Tablet Circulation Kiosk system. The Kiosk will allow customers to check out Chromebooks, Windows Ultrabooks, Apple iPads and MacBooks.
- Austin Municipal Court: Migrated Downtown Austin Community Court to new network system. All documents are electronically stored now saving paper and reducing waste.
· Austin/Travis County Health and Human Services: Implementation of a lactation remote video consulting program for 13 Women, Infants, and Children (WIC) sites within Travis County.
Stephen Elkins, City of Austin Chief Information Officer, said the City’s information technology organization has a responsibility to live up to the residents’ and staff’s expectations for innovative solutions.
View the full Information Technology report.