I am writing to commend the rapid response and professionalism of one of your officers. Our company would like to express our gratitude to Officer Raul Arelis for going beyond the call of duty to assist us with a terroristic threat that we received at our business on October 14. We were very impressed by his, responsiveness, courtesy, effectiveness, and compassion when he handled the incident. Due to his general demeanor, our staff members remained calm and we were able to resume business without much hindrance given the situation. And due to his responsiveness, we were able to take comfort in knowing that the
person making the threat was behind bars. We were humbled by his supportiveness and how authentically caring he was, we feel fortunate to have police officers like him in our community.
Thank you very much.